I am a user experience researcher, designer, and life-long learner based in London, UK with an MSc in Human-Computer Interaction Design (distinctions). I’m a proponent of user-centred design methods, and am interested in understanding user behaviours, needs, and motivations through various research activities. I use insights to deliver solutions which are engaging, resilient, and accessible experiences that are embedded in people’s lives.
I’m currently working with the Centre for Human-Computer Interaction Design, and am available for permanent or freelance roles from February 2018. Much of my work will be covered by NDA, so please get in touch to see my portfolio.
Every project varies depending on the size of the project, the team, and the budget, however they often consist of key stages: to understand, to observe, to ideate, and to test. My typical methods include: field studies, stakeholder interviews, discovery workshops, competitor analysis, co-design workshops, persona building, card sorting, site maps, low to high fidelity prototypes, guerilla testing, lab-based testing, accessibility evaluation, journey mapping, surveys, and a/b testing, among others.
My research investigated how well universal web accessibility guidelines cater to the needs of people who have aphasia. Aphasia is an aquired speech and language impairment with accompanying mobility issues, often the result of a stroke or traumatic brain injury. The study focused on the accessibility of social media websites and mobile applications, as these can offer tremendous benefit to a population who are often at risk of social isolation. Research activities included an online questionnaire, accessibility audit, usability study, interviews, and co-design workshops.